oddigo Privacy Policy

This page describes what we collect when you use oddigo and how we keep that data protected. We at oddigo take your privacy seriously. When you register, verify your account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our games, we collect personal information necessary to provide our service, comply with financial regulations, and protect your account.

We process your data in accordance with applicable data protection laws. Your information is stored on secure servers and is never sold to third parties without your explicit consent. This policy explains what data we collect, how we use it, who has access to it, and what rights you have over your information.

If you have questions about how we handle your data on oddigo, you can contact our support team at any time. We respond to data requests within the timeframe required by law.

Data We Collect on oddigo

Account Registration and Identity Verification

When you register on oddigo, we collect your email address, phone number, full name, date of birth, and residential address. We use this information to create your account, verify your identity, and comply with anti-money-laundering regulations. We require government-issued ID (passport, national ID, or driver's license) and address proof to verify your account. We store these documents securely and do not share them with third parties except where required by law.

We collect your identity information to prevent fraud, money laundering, and underage access. Our verification process is mandatory before you can deposit or withdraw funds on oddigo. Once verified, your identity documents are retained for the duration of your account and for a period after account closure as required by financial regulations.

Payment and Financial Data

When you deposit on oddigo, we collect payment method details (bank account, e-wallet identifier, or card information). We do not store full card numbers; instead, we use tokenized references managed by our payment processors. We collect transaction history, deposit amounts, and withdrawal requests. This data is used to process your payments, calculate bonuses and cashback, and detect fraudulent activity.

We retain payment records for accounting and regulatory compliance. Your financial data on oddigo is encrypted and stored on secure servers. We share payment information only with our payment processors and financial institutions necessary to complete your transactions.

Payment security: We at oddigo use industry-standard encryption (TLS 1.2+) to protect your payment data in transit. Our payment processors are PCI-DSS compliant and undergo regular security audits.

Gameplay and Account Activity

We collect data about your gameplay on oddigo, including bets placed, games played, winnings, losses, and account balance. We record your login times, IP addresses, and device information. This data is used to detect suspicious activity, prevent cheating, calculate your VIP tier, and apply promotional bonuses. We also use gameplay data to improve our service and understand user preferences.

We retain gameplay records for dispute resolution and regulatory compliance. Your account activity on oddigo is accessible to you through your account dashboard. You can request a full export of your gameplay history at any time.

How We Use Your Data on oddigo

Service Delivery and Account Management

We use your data on oddigo to deliver our service, process your deposits and withdrawals, calculate bonuses and cashback, and manage your account. We send you transactional emails (deposit confirmations, withdrawal status, bonus credits) and account notifications (login alerts, security updates). We use your contact information to respond to your support requests and resolve disputes.

Regulatory Compliance and Fraud Prevention

We collect and process your data on oddigo to comply with financial regulations, anti-money-laundering laws, and know-your-customer (KYC) requirements. We verify your identity, monitor for suspicious transactions, and report to authorities where required by law. We use your data to detect and prevent fraud, cheating, and account abuse on oddigo.

Third-Party Processors and Data Sharing

We share your data on oddigo with third-party service providers who assist us in delivering our service. These include payment processors (for deposit and withdrawal handling), identity verification providers (for KYC checks), and cloud hosting providers (for data storage). We require all third parties to sign data processing agreements and maintain the same level of data protection as oddigo.

We do not sell your personal data to marketing companies or advertisers. We may share aggregated, anonymized data (e.g., "X% of users in Jakarta prefer Liga 1 markets") for analytics and business intelligence. We share your data with law enforcement or regulators only when required by law or court order.

Data retention: We retain your data on oddigo for as long as your account is active, plus a period after closure as required by law (typically 5–7 years for financial records).
Data location: Our servers on oddigo may be located outside Indonesia. Your data is protected by encryption regardless of server location.
Cookies: We use cookies on oddigo to remember your login, track your session, and analyze site usage. You can disable cookies in your browser settings.
Your rights: You have the right to access, correct, or delete your data on oddigo, subject to legal and regulatory requirements.

Your Rights and Data Access

You have the right to request a copy of all personal data we hold about you on oddigo. You can request correction of inaccurate data, deletion of data no longer needed, or restriction of processing. To exercise these rights, contact our support team via email or live chat. We respond to data requests within 30 days.

You have the right to withdraw consent for marketing communications at any time. You can opt out of promotional emails by clicking the unsubscribe link in any email from oddigo. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.

Security and Data Protection

We at oddigo implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. We use encryption, firewalls, and access controls. Our staff undergo data protection training and sign confidentiality agreements. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We recommend that you enable two-factor authentication on your oddigo account, use a strong password, and never share your login credentials. If you suspect unauthorized access to your account, contact us immediately. We will reset your password and review your account activity.

Jurisdiction and Service Availability

Our services on oddigo, including this privacy policy, are available only where local law permits online gaming. We comply with data protection laws in jurisdictions where we operate. If you have questions about how our privacy policy applies to your location, contact our support team. We do not offer our services in jurisdictions where online gaming is prohibited.